Cancellation policy

Cancellation Policy
We offer customers the choice to establish a recurring order through the autoship feature. This recurring order is called a subscription. This cancellation policy lays out how you can change or cancel a subscription.

 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Note, however, that to avoid being charged for your next shipment, you must cancel or change your subscription at least 7 days before your next shipment's processing date. Your order confirmation emails have links to your order and you can manage your subscription from there. Alternatively, you can email us at billing@leapsfordogs.com.